I’ve blogged a lot about a modern account handler needing to be part futurologist. This is from last years Cannes festival but the blueprint that these guys talked about is becoming truer than ever. Refresh memory here:
And also keep an eye on these guys. Mobile has just overtaken the desktop according to some statistics. Mobile internet = personal internet = primary internet. The biggest thing to happen since the internet? More here & a fantastic presentation on mobile trends:
Makes you wonder that once Smart TV takes off whether this will eventually overtake broadcast, mobile & desktop web platforms?